Terms of Use

By accessing or using Stillpoint, you agree to these Terms of Use and our related policies as they may apply. You also agree to use the site only for lawful purposes and in a way that does not harm Stillpoint, other users, or service providers.

If you are using Stillpoint for another person, you represent that you have permission to share information and act on their behalf to the extent needed for us to provide our matching service.

Stillpoint is a free matching service. We help people understand their options and connect with licensed funeral homes and cremation providers near them.

Stillpoint is not a funeral home, crematory, cemetery, funeral director, insurer, or insurance seller. We do not arrange funerals, perform cremations, sell merchandise, or sell insurance. Any funeral, cremation, burial, memorial, transportation, cash advance item, or other end-of-life service is provided by independent third-party providers, not by Stillpoint.

Typical price information on this site is general and educational. It is not a quote. Prices can vary by location, provider, and choices made. Families should ask each provider for its General Price List (GPL), confirm prices in writing, and verify that the provider is licensed in their state.

For more about common choices, you may visit how it works or costs.

Information on Stillpoint is for general educational purposes only. It is not legal, financial, tax, insurance, medical, or mental health advice.

We try to provide clear, useful information, but laws, rules, and practices vary by state and can change. If you need legal, tax, insurance, or financial guidance, you should speak with a qualified professional in your state.

If you are considering pre-need planning or final-expense insurance, please know they are different products with different terms. Ask careful questions about fees, cancellation rights, whether funds are protected, and who is licensed to sell or manage the product. Stillpoint does not sell pre-need contracts or insurance.

Families have important rights under the FTC Funeral Rule. These include the right to receive an itemized General Price List (GPL) from a funeral home, the right to buy only the goods and services they want, the right to use a casket or urn bought elsewhere, and the right to decline embalming where it is not legally required. Embalming is rarely required by law.

Stillpoint encourages users to ask questions, compare providers, and request written information before making decisions. You are responsible for reviewing provider terms, pricing, cancellation policies, and license status before entering into any agreement.

You can learn more at funeral rule rights.

Stillpoint does not guarantee that any provider will be available, suitable, timely, or able to meet your specific needs. We also do not guarantee the accuracy, completeness, pricing, licensing, or quality of services offered by third-party providers.

Any agreement for services is between you and the provider you choose. Stillpoint is not responsible for disputes, errors, delays, service outcomes, website interruptions, or losses that may result from using this site or relying on third-party information, except as required by law.

This site may contain links to third-party websites or resources. We do not control those sites and are not responsible for their content, policies, or practices.

We may update these Terms of Use from time to time. When we do, the updated version will apply to future use of the site. Please review this page occasionally if you would like to stay informed.

If you have questions about these terms or about how Stillpoint works, please contact us through the contact options provided on the site. If you would like help finding a licensed provider, you may also use get matched.